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Title: IT Technician
Job Code: L-ITT-01
Company: Liventus
Location: Northbrook
Job Description:
The primary purpose of this position is to configure, install, and test computer hardware, software, and peripherals in accordance with standardized system configurations. Troubleshoot moderately complex hardware, software, networking, and server issues; find root causes of system incompatibilities; and recommend courses of action. Upgrade software applications, maintain software libraries and licensing files; and keep abreast of planned software releases/versions.

Job Responsibilities:
      Assist with software training of employees.
      Provide regular software tips via email, to help educate the users.
      Software upgrades as needed.
      Hardware upgrades as needed.
      Set-up/closure of onsite offices as it relates to phone systems, DSL, faxes, copiers, and other equipment, etc.
      General Administrative assistance to the I.T. Manager.
Job Requirements:
      Extensive knowledge of MS Window XP operating system including the remote desktop connection and remote desktop assistant.
      Working knowledge of the MS Office XP suite of applications.
      Basic knowledge of WAN/LAN networking.
      Familiar with PC hardware(Laptops, Desktops).
      Excellent troubleshooting skills to resolve technical issues.

Designed by Liventus
Liventus